{"id":988793,"date":"2024-09-03T19:16:59","date_gmt":"2024-09-03T19:16:59","guid":{"rendered":"https:\/\/pollycloset.waleedabbas.com\/?page_id=988793"},"modified":"2024-09-22T03:12:48","modified_gmt":"2024-09-22T03:12:48","slug":"help","status":"publish","type":"page","link":"https:\/\/pollyclosetfashion.com.br\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"988793\" class=\"elementor elementor-988793\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d27f20e e-flex e-con-boxed e-con e-parent\" data-id=\"d27f20e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac745e4 e-con-full e-flex e-con e-child\" data-id=\"ac745e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02be1a3 elementor-widget elementor-widget-image\" data-id=\"02be1a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"865\" src=\"https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S1.png\" class=\"attachment-full size-full wp-image-988944\" alt=\"\" srcset=\"https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S1.png 900w, https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S1-300x288.png 300w, https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S1-768x738.png 768w, https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S1-64x62.png 64w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed3cb5a e-con-full e-flex e-con e-child\" data-id=\"ed3cb5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12956bd elementor-widget elementor-widget-heading\" data-id=\"12956bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confira as principais d\u00favidas e suas respostas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9341f80 e-flex e-con-boxed e-con e-parent\" data-id=\"9341f80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-714ca6c e-con-full e-flex e-con e-child\" data-id=\"714ca6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b1361 elementor-widget elementor-widget-heading\" data-id=\"a7b1361\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ajuda por categoria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a87016a e-con-full e-flex e-con e-child\" data-id=\"a87016a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a3adb3e e-con-full e-flex e-con e-child\" data-id=\"a3adb3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-800f200 elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"800f200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/orders\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Pedidos\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon_cart_alt\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/orders\/\" >\n\t\t\t\t\t\t\tPedidos\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEntenda quais s\u00e3o os tipos e status de entrega, as marcas parceiras e outros.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51c2b7e e-con-full e-flex e-con e-child\" data-id=\"51c2b7e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-393603c elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"393603c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/exchanges-and-returns\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Trocas e devolu\u00e7\u00f5es\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti-back-left\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/exchanges-and-returns\/\" >\n\t\t\t\t\t\t\tTrocas e devolu\u00e7\u00f5es\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTudo sobre trocar e devolver produtos comprados no site, no app e na loja.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f9351f e-con-full e-flex e-con e-child\" data-id=\"8f9351f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf95ca elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7bf95ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/payments\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Pagamentos\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti-money\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/payments\/\" >\n\t\t\t\t\t\t\tPagamentos\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tConhe\u00e7a o Polly Closet Fashion Pay, o Cart\u00e3o Polly Closet Fashion e os meios de pagamento aceitos na Polly Closet Fashion.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b282ae e-con-full e-flex e-con e-child\" data-id=\"9b282ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c738e2e e-con-full e-flex e-con e-child\" data-id=\"c738e2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a008ee9 elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a008ee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/vouchers-coupons-and-consultant-code\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Vales, cupons e c\u00f3digo do consultor\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lnr lnr-paperclip\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/vouchers-coupons-and-consultant-code\/\" >\n\t\t\t\t\t\t\tVales, cupons e c\u00f3digo do consultor\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tInforma\u00e7\u00f5es sobre c\u00f3digo do consultor, vales e cupons de desconto.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0b577f e-con-full e-flex e-con e-child\" data-id=\"a0b577f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-decbedf elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"decbedf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/other-matters\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Outros assuntos\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti-more-alt\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/pollyclosetfashion.com.br\/en\/other-matters\/\" >\n\t\t\t\t\t\t\tOutros assuntos\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTrabalhe conosco, LGPD, lista <br>de contatos e mais.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56864e6 e-con-full e-flex e-con e-child\" data-id=\"56864e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab85180 e-flex e-con-boxed e-con e-parent\" data-id=\"ab85180\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc031a0 e-con-full e-flex e-con e-child\" data-id=\"cc031a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-817587e e-con-full e-flex e-con e-child\" data-id=\"817587e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ba0e019 e-con-full e-flex e-con e-child\" data-id=\"ba0e019\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca0998 elementor-widget elementor-widget-image\" data-id=\"1ca0998\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"726\" src=\"https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S2.png\" class=\"attachment-full size-full wp-image-988945\" alt=\"\" srcset=\"https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S2.png 900w, https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S2-300x242.png 300w, https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S2-768x620.png 768w, https:\/\/pollyclosetfashion.com.br\/wp-content\/uploads\/2024\/09\/S2-64x52.png 64w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee4c9a e-con-full e-flex e-con e-child\" data-id=\"1ee4c9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd0334 elementor-widget elementor-widget-heading\" data-id=\"1dd0334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">N\u00e3o encontrei o que voc\u00ea estava procurando?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d516576 elementor-widget elementor-widget-text-editor\" data-id=\"d516576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"cea-central-ajuda-0-x-not-found-search__p\">Informa\u00e7\u00f5es sobre Polly Closet Fashion, segunda via de fatura, seguro e outros assuntos relacionados.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-afacf29 vamtam-has-underline-anim elementor-widget elementor-widget-button\" data-id=\"afacf29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wa.me\/5562993443111\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Converse no WhatsApp conosco<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Confira as principais d\u00favidas e suas respostas Ajuda por categoria Pedidos Entenda quais s\u00e3o os tipos e status de entrega, as marcas parceiras e outros. Trocas e devolu\u00e7\u00f5es Tudo sobre trocar e devolver produtos comprados no site, no app e na loja. Pagamentos Conhe\u00e7a o Polly Closet Fashion Pay, o Cart\u00e3o Polly Closet Fashion e&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-988793","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/pages\/988793"}],"collection":[{"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/comments?post=988793"}],"version-history":[{"count":79,"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/pages\/988793\/revisions"}],"predecessor-version":[{"id":989206,"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/pages\/988793\/revisions\/989206"}],"wp:attachment":[{"href":"https:\/\/pollyclosetfashion.com.br\/en\/wp-json\/wp\/v2\/media?parent=988793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}